by D.X. » Mon Aug 07, 2017 2:14 am
Hi Ivan,
You have good Points already just a couple others from my experiences.
You jumped to Salary as the root-cause for potential employee dissatisfcation, rare you will find this to be the case.
In General, this is about getting to the employees' Motivation and sense of expected reward and I think you Need to get to an alignment with the employee on view of Performance. I've said alot in that last sentence.
It is well possible you have an employee from the tiny bit I read who may have a desire for more "empowerment" - this is not to be confused with more experiencial/Hands-on work. This gets to the start of being part of a decision making process - i.e. being upset at not attending a work-shop and complaints of restricted career-growth talk more to this than salary.
An increase in salary is only a temporory fix if other issues are not addressed, its like treating a symptom of a disease but not the disease. Same for other times, Training only, etc. etc. the plan you come up with should be part of a greater process where you an the employee agree with potential root cause, actionalble Points, Performance indicators (KPIs) and eventually a reward plan snapped to those KPIs.
So read the books recommended - but ask the questions - put it back on the employee...ask THEM their own opinion on current Feelings, Performance, expectations first, and then use that as a baseline and Launch pad for discussion.
Also for the future, try to take a comprehensive Management course offered by your Company, if not done already, take a refresher - i've done so at my current Company - it was a 2 week course all about People Management etc. as part of the company's "leadership academy". Whereas I have takeing a few in the past, a 1 day here a one day there on specific Topics, the one I took put everything together and contextuallized it into the Company culture and future Company People Management ambitions here. It was awesome and worth its weight in Gold. See if your Company has such Management Program.
Best,
DX